While providing goods and services, it is highly likely that there will be interactions with people with varying disabilities. It is important to have a solid foundation of awareness and understanding of different types of disabilities in order to fully support and engage your audience. This module provides participants with a detailed breakdown of the various types and classifications of disabilities, including physical, sensory, cognitive, and mental health-related disabilities. This module will review commonly used terminology, and explain how individuals with disabilities may identify, associate, and describe their condition.
LEARNING OBJECTIVES
Understand the identification of disabilities
Develop knowledge of the 4 classifications of disabilities
Recognize terminology surrounding disabilities
Learn that no matter the individual or their disability, people have a right to goods and services
LEARNING BREAKDOWN
Length: 60 mins (does not include check points or knowledge check)
2.1 Identification, and classification of disability
Statistics Canada’s stats on self identification of disability, and the 10 identified types of disabilities
The 10 types of disabilities could be further grouped into 4 classifications (physical, sensory, cognitive, and mental health-related)
2.2 Disability Characteristics
Defining visible vs invisible disabilities
Defining stigma of disability
Disability and intersectionality
Describing disability levels (mild, moderate, severe, very severe)