{"id":7091,"date":"2020-11-23T16:01:16","date_gmt":"2020-11-23T16:01:16","guid":{"rendered":"https:\/\/prohara.com\/certification\/"},"modified":"2024-07-19T00:47:41","modified_gmt":"2024-07-19T00:47:41","slug":"certification","status":"publish","type":"page","link":"https:\/\/prohara.com\/fr\/certification\/","title":{"rendered":"Certification"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7091\" class=\"elementor elementor-7091\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-62fc280 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"62fc280\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0517f88\" data-id=\"0517f88\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ee4340 elementor-widget elementor-widget-text-editor\" data-id=\"0ee4340\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 style=\"text-align: center; font-size: 54px;\"><strong>OBTENIR UNE CERTIFICATION<\/strong><\/h1>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9467dec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9467dec\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f733b49\" data-id=\"f733b49\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1bca5129 elementor-section-content-middle elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1bca5129\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3d3c3508\" data-id=\"3d3c3508\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4cc9ae4 elementor-widget elementor-widget-text-editor\" data-id=\"4cc9ae4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Excellence du service \u00e0 la client\u00e8le<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3451aa4a elementor-widget elementor-widget-heading\" data-id=\"3451aa4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Soyez proactifs et devenez d\u00e8s aujourd'hui membres officiels de la communaut\u00e9 ProHara Certification.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3925185a elementor-widget elementor-widget-text-editor\" data-id=\"3925185a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-size: 20px; font-style: normal; font-weight: 400; color: #000000;\"><span style=\"font-size: 20px; font-weight: 400;\">Offrez d\u00e8s aujourd&#8217;hui un service client d&#8217;excellence accessible, gr\u00e2ce \u00e0 notre programme de certification ProHara (PHC) tout compris. <\/span><span style=\"font-size: 20px; font-weight: 400;\">Alors qu&#8217;une personne sur cinq dans le monde s&#8217;identifie comme handicap\u00e9e, il est temps de devenir plus inclusif. <\/span><span style=\"font-size: 20px; font-weight: 400;\">Dispens\u00e9 en 10 modules, \u00e0 son rythme, sous forme de cours en ligne, votre \u00e9quipe sera pr\u00eate \u00e0 r\u00e9pondre aux besoins de tous les clients. <\/span><span style=\"font-size: 20px; font-weight: 400;\">Lorsque votre personnel recevra son PHC, vous aurez l&#8217;assurance qu&#8217;il quittera la formation en ayant acquis les connaissances suivantes<\/span><\/p>\n<ul style=\"font-size: 20px; font-style: normal; font-weight: 400; color: #000000;\">\n<li style=\"font-size: 20px; font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 20px; font-weight: 400;\">Capacit\u00e9 \u00e0 interagir et \u00e0 aider les personnes souffrant de handicaps physiques, sensoriels, cognitifs et mentaux.<\/span><\/li>\n<li style=\"font-size: 20px; font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 20px; font-weight: 400;\">La sensibilisation \u00e0 un langage inclusif et positif.<\/span><\/li>\n<li style=\"font-size: 20px; font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 20px; font-weight: 400;\">L&#8217;importance de pouvoir fournir des biens et des services \u00e0 l&#8217;ensemble de la population.<\/span><\/li>\n<li style=\"font-size: 20px; font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 20px; font-weight: 400;\">Une compr\u00e9hension approfondie de l&#8217;\u00e9galit\u00e9 d&#8217;acc\u00e8s et de l&#8217;inclusion sociale.<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-60d6f01f\" data-id=\"60d6f01f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a566d15 elementor-widget elementor-widget-image\" data-id=\"4a566d15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/prohara.com\/wp-content\/uploads\/2021\/10\/check-out-counter-in-the-bakery-picture-id628092942.jpg\" class=\"attachment-full size-full wp-image-4141\" alt=\"\" srcset=\"https:\/\/prohara.com\/wp-content\/uploads\/2021\/10\/check-out-counter-in-the-bakery-picture-id628092942.jpg 768w, https:\/\/prohara.com\/wp-content\/uploads\/2021\/10\/check-out-counter-in-the-bakery-picture-id628092942-600x800.jpg 600w, https:\/\/prohara.com\/wp-content\/uploads\/2021\/10\/check-out-counter-in-the-bakery-picture-id628092942-225x300.jpg 225w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a7b4ebc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a7b4ebc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-82b9dba\" data-id=\"82b9dba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f070b0 elementor-widget elementor-widget-heading\" data-id=\"2f070b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Plus de raisons de suivre une formation \u00e0 la certification en mati\u00e8re d'accessibilit\u00e9 :<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-894e495 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"894e495\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2418237\" data-id=\"2418237\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ca2831 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6ca2831\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-certificate\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">D\u00e9bloquer un \u00e9norme march\u00e9 <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-certificate\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">R\u00e9duire les risques juridiques potentiels et la responsabilit\u00e9 <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-certificate\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Renforcer la r\u00e9putation de la marque et les commentaires positifs <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1473383\" data-id=\"1473383\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aee4d09 elementor-widget elementor-widget-image\" data-id=\"aee4d09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/prohara.com\/wp-content\/uploads\/2021\/02\/prohara11-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-3716\" alt=\"\" srcset=\"https:\/\/prohara.com\/wp-content\/uploads\/2021\/02\/prohara11-150x150.png 150w, https:\/\/prohara.com\/wp-content\/uploads\/2021\/02\/prohara11-100x100.png 100w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>OBTENIR UNE CERTIFICATION Excellence du service \u00e0 la client\u00e8le Soyez proactifs et devenez d\u00e8s aujourd&#8217;hui membres officiels de la communaut\u00e9 ProHara Certification. Offrez d\u00e8s aujourd&#8217;hui un service client d&#8217;excellence accessible, gr\u00e2ce \u00e0 notre programme de certification ProHara (PHC) tout compris. Alors qu&#8217;une personne sur cinq dans le monde s&#8217;identifie comme handicap\u00e9e, il est temps de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-7091","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/prohara.com\/fr\/wp-json\/wp\/v2\/pages\/7091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prohara.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/prohara.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/prohara.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prohara.com\/fr\/wp-json\/wp\/v2\/comments?post=7091"}],"version-history":[{"count":1,"href":"https:\/\/prohara.com\/fr\/wp-json\/wp\/v2\/pages\/7091\/revisions"}],"predecessor-version":[{"id":7092,"href":"https:\/\/prohara.com\/fr\/wp-json\/wp\/v2\/pages\/7091\/revisions\/7092"}],"wp:attachment":[{"href":"https:\/\/prohara.com\/fr\/wp-json\/wp\/v2\/media?parent=7091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}