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Module 1 : Introduction à la sensibilisation au handicap
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Module 10 : Devenez Pionnier T.R.A.I.L
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Module 11 : LAPHO et service à la clientèle
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Module 2 : Types de handicaps
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Module 3 : Assistance et support
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Module 4 : Barrières courantes
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Module 5 : Communication et langage inclusif
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Module 6 : Empathie et compassion
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Module 7 : Service client accessible
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Module 8 : Droits et législation sur le handicap
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Module 9 : Emploi et handicap
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Niveau 1
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