Level 3

$ CAD300.00

Complete our advanced accessible customer service training with the following Level 3 bundle, which includes everything you will need to thrive as a leader in accessible customer service (suggested for team leads, managers, directors and above):

  • Module 1: Introduction to Disability Awareness
  • Module 2: Types of Disabilities
  • Module 3: Assistance and Support
  • Module 4: Common Barriers
  • Module 5: Communication and Inclusive Language
  • Module 6: Empathy and Compassion
  • Module 7: Accessible Customer Service
  • Module 8: Disability Laws and Legislation
  • Module 9: Employment and Disability
  • Module 10: Becoming a T.R.A.I.L. Blazer

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