Level 3
$ CAD300.00
Complete our advanced accessible customer service training with the following Level 3 bundle, which includes everything you will need to thrive as a leader in accessible customer service (suggested for team leads, managers, directors and above):
- Module 1: Introduction to Disability Awareness
- Module 2: Types of Disabilities
- Module 3: Assistance and Support
- Module 4: Common Barriers
- Module 5: Communication and Inclusive Language
- Module 6: Empathy and Compassion
- Module 7: Accessible Customer Service
- Module 8: Disability Laws and Legislation
- Module 9: Employment and Disability
- Module 10: Becoming a T.R.A.I.L. Blazer
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